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Toll Free: (888) 782-5489 Rock Hill: (803) 328-8277 Lancaster: (803) 285-3678 Charlotte: (704) 366-3559

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Residential & Commercial Plumbing Services

Carter Quality Plumbing offers a wide range of plumbing services for residential and commercial customers in the Carolinas. We also provide 24/7 emergency services. Plus, we offer same as cash financing for our valued customers.

In addition to complete plumbing repair services, Carter Quality Plumbing offers expert drain cleaning, house re-piping, leak detection, backflow testing, well service, well repair, well replacement, tankless water heaters, bathroom remodeling, sewer cameras, garbage disposals, and dishwashers. Water filtration and purification services are also available. Call 1-888-782-5489 for your FREE in-home water test today!

About Us

Since 2001, we've served the Carolinas, including Rock Hill, Lancaster, Fort Mill, Tega Cay, Indian Land, Lake Wylie, York, Waxhaw, Weddington, Clover, and surrounding areas.

From complete plumbing repair (including drain cleaning for clogs and well service) to installation of tankless water heaters, this family owned and operated business can offer you all the services you need.

We are fully licensed, bonded, and insured for your protection and peace of mind. Our team of experts has gone through extensive background checks. We review motor vehicle reports and require pre-employment drug screening, as well as random drug testing, on all of our employees. We promise that you’ll only deal with qualified, professional personnel.

Contact Us

Voted #1 in Customer Service!

Charlotte: 704-366-3559
Lancaster: 803-285-3678
Rock Hill: 803-328-8277
Business Hours: 24 Hours/7 Days a Week

Checks, cash, Visa, MasterCard, and American Express accepted. Financing available (same as cash).

Areas of Service

We serve many areas of South Carolina and North Carolina, including Lancaster, Rock Hill, Fort Mill, Tega Cay, Indian Land, Waxhaw, Chester, Kershaw, Indian Trail, York, Van Wyck, Waxhaw, Weddington, Lake Wylie, Clover, and the surrounding areas.

Check out our coupons page for promotions and offers on plumbing equipment and services!

Please click this link and take a moment to honor our fallen soldiers. Help us to support the families and loved ones of our service men and women who have given their life for our country and your freedom.

Read Our Reviews

Bill M
18:07 09 May 17
I rarely give perfect scores but they deserve it. I recommend them in the strongest way
DOP3 CLAn
21:38 14 Apr 17
Absolutely grade "A" service! I will highly recommend to anyone needing any repairs to give them a call. Will definitely use again if a problem arise!!
AL Raynor
16:46 02 May 17
GREAT SERVICE, ON TIME and Randall was excellent doing our repairs ! Will definitely call Carter Plumbing again for any other repairs
Barry Gordon
18:49 25 Apr 17
We had our toilets replaced and we're pleased by the professionalism of Randy and JoeJoe. They left our home clean and would recommend them highly.
Sonia Hauser
17:14 27 Oct 16
We had a first rate experience from the very beginning with Cater Quality Plumbing. Rebecca made a great first impression, and could not have been more helpful and nice. Wes was our plumber and he showed up promptly as promised. Wes along with Rebecca went the extra mile to track down the sink drainer & disposal trim to match our bronze sink/faucet. Wes made sure everything was properly completed and looked great. We will be using this plumbing company in the future. Impressed!
Taylor Brown
23:06 23 May 17
There is no better group of people than the people that work at Carter Quality! I was having problems with my water heater and Michael had it fixed in a timely manner and was very professional. He was extremely knowledgeable and explained everything that was wrong and what he did to fix the problem. He will definitely be my go to plumber from now own!!
Chris Hickson
16:53 24 May 17
Joseph has done a superb job throughout our whole house and always has a solution for what needs to be repaired. He has done most of the repair work on our older house that we just moved into.Marshall and Sterling were exceptional and impeccable at their job as well. The prompt and efficient service of the entire Carter Quality Plumbing team is extraordinary and I would recommend them to anyone I know. Great job guys and keep up the amazing work!
Randy Jenkins
12:24 31 May 17
The team at Carter Quality Plumbing is outstanding.We are all well trained, background check,and clean driving record.Our company is outstanding.We have cookouts, also we go deep sea fishing twice a year.Our company is always moving forward.If you don't work here your missing out.
Shelly Armstrong
20:43 02 Jun 17
Jason always does a great job. Very professional and polite. Of course, I've never had a bad experience with anyone representing this company.
Todd Muldrew
16:17 08 Jun 17
Fast and efficient. Communication was excellent. Always knew when they were coming and what they were doing. Installation of new hot water heater was quick and it looks and works great. Left that corner of the garage cleaner than when they got there. Will use again!
Maranda Stacks
16:10 24 Jul 17
Highly recommend this company and Jason! Very professional and was super quick to responding to our call. Him as well as his helper Marshall had the situation taken care of in a matter of minutes. Will definitely be using this company from now on as well as asking for Jason if we ever need anything else serviced!
Chris Revell
20:51 14 Sep 17
I called and scheduled new hot water heater installation. Derrick was highly professional & courteous. I was truly impressed by his quality of workmanship and service provided. I would recommend highly Carter Quality Plumbing services to anyone needing affordable quality work done. I can't thank both plumbers enough... Thank you Derrick & Trevor
niki mcbroom
15:13 22 Sep 17
Carter Quality Plumbing = a professional, loyal, and trustworthy group of gentlemen. We had work completed at our home a few weeks ago, and I must say that I have never seen such awesome customer service. From beginning to end Sterling and Larry were top of the line professionals. Very clean and knowledgeable throughout the entire process. So, will we recommend this company....YES! TO EVERYONE!!!
domeek allen
21:01 09 Nov 17
They did a wonderful job you're very professional and the guy who came out did a wonderful job or recommend them to anybody
Joshua Gates
21:59 20 Nov 17
Today was the first day of at least 3 days that Wes will be at my house working. He was friendly, helpful, and walked me through everything that was going on with the replumbing of my house. I feel confident in their work just after seeing one days work. Thank you Carter Quality Plumbing!
Christi Knight
21:41 21 Dec 17
Chris came out to help with a minor issue. He spent most of his time cleaning up a very wet laundry closet and making sure the issue was fixed. He was very courteous, polite, and went above and beyond what he needed to do! Thank you....he was a blessing in my life today!
JJ NOTTS
21:01 02 Jan 18
Derrick did an excellent job on time good explanation completed work always courtes
Debora Adams-Dempster
00:58 12 Jan 18
Came in the dark and rain to fix a clogged line. Great personality and efficient job. Very pleased with our experience. Hope we don’t have to but will be sure we call him again if we do.
Debora Adams
14:17 15 Jan 18
Had to call Stuart back regarding flushing issues after he worked the night before in the rain and dark to clean out where sewage was overflowing in the front yard the night before. He showed when Carter Quality stated he would. This time he had an assistant with him and they ran camera's through to see where the clog was. He and his partner worked diligently to make sure the issue was resolved, even calling the County to have them work on a root interfering with the drainage pipes on their side of the drainpipe. He and his partner worked almost all day in the pouring rain and fixed an additional problem under the house we were not aware was happening. He's number one on our list to call for any additional plumbing problems. Bonus, my elderly mom feels confident in him too, and that's always a good sign.
Eddie Adams
18:55 29 Jan 18
They were honest. They told me everything that would be needed to get my system to a perfect 100 and the cost as well as what would need to be done in order for me to solve the issue at hand right now. The issue was a simple fix that saved me thousands and a lot of financial grief (first house and it’s the titanic). We’re learning with this one but we’re also learning who we can trust to do what we need at the time we need it. Fantastic company!
Joy Odom
22:51 02 Feb 18
We were able to get an appoinment the same day we called. Our well showed dirty water in the house and we were very pleased with Wes' knowledge of our situation.We now have a filtration system and plan to contact them again for some minor septic issues.
Jonathan Bills
23:06 26 Feb 18
Good work, seems like a fair price, did their best to provide prompt service and be there when they said they would. The business office manager communicated well.
Danitra Williams
00:23 04 Mar 18
Had a leak in our home and Wes was great. He was patient, knowledgeable and professional. He replaced the pipe in our home and all is well. Wes also recommended a company to help us with the water damage. Thank you Wes and Carter Quality Plumbing.
Scarlett Blake
00:40 06 Mar 18
We had a great experience with Marshall and his colleague. They were very knowledgable and efficient. I will use them again in the future and I would highly recommend them if you need a plumber! Thanks guys!
Pamela Taylor
00:15 08 Mar 18
This company is second to none! Each member from dispatcher, Miranda & Christie, to Alex & his delightful ex-Marine associate gave us excellent & compassionate service with a very complex plumbing issue. Their kindness & thoroughness was 5 Star ⭐️ Service, I will always call them 24/7! Thank you very much! Pamela Paulos Taylor in Great Falls, SC......
FlipOutHair FOH
16:17 07 Mar 18
To be completely honest no one really gets 5 stars but in this case they do. Jason and his team Marshall, Travis and Drew came into our place of business and did an excellent job with Upfitting all Plumbing for our new hair salon. They were very kind, patient, courteous and Extra clean!! (Have to throw this in, i personally never seen such a Handsome! team of plumbers that were all consistent with knowing and executing their job). They took customer service to a whole new level and we are extremely pleased with the work that was completed and we will definitely be referring them to anyone we know who needs any type of plumbing work. They are now on speed dial as our provider🙌 thanks guys! FOH Salon-❤
Christine Griffin
22:31 09 Mar 18
Very knowledgeable and friendly people right from my first phone call to the service guys doing a great job!! Overall quality of water heater and cost were good as this was my first time as a homeowner having to replace one but I received 3 quotes and happy I chose Carter Plumbing
Terri Robinson
18:06 14 Mar 18
Wes Rollings is a superstar! He arrived on time, quickly assessed the problem and discussed options with me in a straightforward way. The installation process was quick and easy. He and his sidekick were polite and respectful to me and my mother. It was a great service call and I would highly recommend this service.
Heather Sheets
17:15 12 Apr 18
Kevin did an amazing job!! He told me up front what cost I was looking at for a temporary fix and a permanent fix. I went with the temporary fix right now due to funds. Once he was into the area of concern, he stopped to ahsh me what was causing the issue and of the charges I would be looking at now that he could fully see the problem. I would gladly recommend Carter Quality to anyone!! You guys have a very professional team!! Thank you!!!!
Michael Zimmerman
18:50 24 Apr 18
Jason and his team simply are committed to Gettting. It. Done. They are extremely professional, and they will make sure that the work is done optimally and are here to honestly make you happy. I am a tough person sometimes to deal with, but I will use Jason and Carter Quality as long as my family is still local. Jason, thanks for your help as always!
Chris Bright
01:34 13 May 18
I would highly recommend Carter Quality. Wes was pleasant and highly knowledgeable. We are great full to Wes and Carter Quality for having water on a Saturday night at 9:30pm. God bless and Wes is a great representative for Carter Quality. THANK YOU WES!
vicky rogers
17:11 12 May 18
Both Alex and AJ were wonderful. Patience in allowing me to ask questions and willing to show me where water lines run and how to shut them off.....and on-right AJ? Had to call them back for my own ignorance of not knowing how to get the dishwasher water turned on. Thank you! We are Diamond Club members now!
brandie cessna
18:36 16 May 18
My hot water heater stop working. Called Carter Quality Plumbing and they were at my house the same day. Super nice service from start to finish. Was very knowledgeable and answered all my questions. I will definitely be using them again!!
Jesse Roberts
00:15 02 Jun 18
Best plumbing company in town. Marshall and Vance were awesome. They have my business for life.
Julia Weich
15:54 07 Jun 18
We are selling our house and the inspection report pointed out a few plumbing issues that needed to be addressed. We called Carter Quality Plumbing and they sent Stuart to our house the same day. He was very knowledgeable and professional and gave us estimates to repair each individual issue. He was able to promptly and efficiently fix the issues. We are more than satisfied with his work and will use this company for any of our future needs.
Michael R
13:57 07 Jun 18
They came within a reasonable amount of a Time. The representative who came out with excellent and knowledgeable. They provided quality service. My go to plumber in the future.
Kate Marcus
19:33 13 Jun 18
Great service! AJ was very knowledgeable, thorough, and helpful! We will definitely use This plumbing company again!
Keith Shannon
16:10 05 Jul 18
Carter Quality Plumbing has done two jobs for us, and both times they have done excellent work. They are prompt, professional, very knowledgeable and completely up front about their pricing. I recommend them without reservation.
Monique Gaither
02:04 23 Jul 18
I was extremely pleased with my experience with Carter Quality Plumbing. From the initial contact with Miranda who cheerily took my service call to the quality service delivered by my technician Stuart Lyons, my entire experience was awesome! I highly recommend this business to anyone seeking friendly and professional service.
George Adams
20:04 11 Aug 18
Kevin did a fantastic job of explaining the potential issues that could have been the culprit of our sump pump problems and provided us with tips and suggestions to keep it running well and right. Carter Quality has never done us wrong and they are trustworthy. We’ll never go through anyone else.
LaShawn Sassnett
22:54 20 Aug 18
I was pleased with the work done by this company!. It was pouring down raining but they were committed to getting the job done correctly. Excellent job! Customer friendly!!!
Sharad Mathur
15:15 25 Aug 18
Carter personnel came on time and quickly diagnosed the issue. However, fixing it took time as they had got a wrong size pipe. This means for the whole day we had to curtail water use. I also do not know why the pipe got detached from the new pump so soon! At the end of the day everything was completed and I hope no more issues!
Cheryl Moore
13:49 17 Oct 18
"As most of us in the business world know, things can and will go wrong. It's not about never having a problem, but it's how it's handled and corrected. I had a service last week where there was issue. I called and spoke to Christina, the office manager and explained the issue. She listened, took notes, and immediately assigned Derrick to take care of me. Derrick, Christina and the business as a whole understand customer service and customer satisfaction and that makes for loyal customers. I will call Derrick the next time I have a plumbing issue because of my experience."
James D
21:16 14 Sep 18
Excellent customer service. He helped me to understand my problem, and they got our home back in working order quickly. Also, this was the day for the arrival of the hurricane.
Next Reviews Write a review

4.1
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Sandra Barton
2018-10-13T20:18:18+0000
Carter Quality, where you can get all your plumbing needs met from the best
Garry Simmons
2018-10-11T20:25:42+0000
Great experience, Wes was right on time very courteous & explained everything that we asked very clearly & helped us feel secure with systems in place
Ellen Erby Atkinson
2018-09-19T14:45:51+0000
Jason came out to inspect and give free estimate for the job. He's very professional, courteous, seems like a genuinely good guy. It's a pretty big job so we are comparing prices but I feel good about these guys.
Keith Bernhardt
2018-08-29T14:45:10+0000
Carter Quality Plumbing did a great job on my basement plumbing. High quality work and very professional.
Kay Riley
2018-08-22T02:16:50+0000
This is my second time using Carter and I'm very pleased. I highly recommend them. They are knowledgeable and professional and he diagnosed and fixed my problem quickly. It's good to know that there is a reliable plumber close by that you can trust. Excellent company!
Mary Vesich
2018-08-10T20:20:29+0000
Professional, punctual and affordable. We have had several plumbing issues since purchasing our home 4 years ago. Carter is the absolute best plumbing company in this area!!
Susan Stepp
2018-08-04T02:38:48+0000
Very good service
Loretta Davis
2018-08-03T16:00:03+0000
I recommend their service and everybody and they are a good group of people and I will trust him with everything
Charlene Belton-Massey
2018-07-23T17:16:59+0000
Thank you Randy for a great and quick response on my plumbing repair! You always do a awesome job! For Business and residential work Thank Again, Charlene Massey Pure Beauty Hair Salon
Jeff Yeszin
2018-07-21T11:34:01+0000
Randy did a great job replacing my water heater. Punctual, professional, and knowledgeable. He told me everything he was going to do and why. Very informative. I'd also like to tip my hat to little Alex. He assisted Randy and was a very polite and helpful young man.I highly recommend them.
Michele Nicolosi McLean
2018-07-18T19:00:18+0000
Jason was awesome. We kept having a gas smell after our initial repair. Jason was able to determine the cause and fix it. He was professional and thorough. I would highly recommend him and Carter Quality Plumbing!
Greg Daly
2018-07-11T22:21:46+0000
Very professional, service was completed ahead of schedule. Very friendly associates. A favorable experience and I wouldn't hesitate to use them again when and if needed.
Sheila Denise
2018-07-10T23:15:10+0000
These guys are awesome! I highly recommend Carter plumbing for any and all of your plumbing needs. I have used them for many different plumbing needs and they are always fast and efficient as well as professional and courteous. Thank you all again for coming to the rescue! Randy is a gem!
Sharon Prestwood Cansler
2018-07-02T22:33:16+0000
Sterling was absolutely fabulous! Knowledgeable, patient and friendly. I highly recommend Carter Quality Plumbing.
Jo Wishnoff
2018-06-28T17:12:15+0000
They did a great job. Will recommend to others
Debra Johnson Love
2018-06-27T21:04:20+0000
Carter Quality Plumbing was terrific. I call before 10am and Randy was here by 4pm. He made the requested repair and made us aware of another problem that needed attention. He completed both with great efficiency. He was kind and patient when my 4 year old granddaughter asked questions. I would recommend them to others. I will definitely call them for any other plumbing needs I may have. Thank you so much!
Katie Kennington
2018-06-27T15:52:41+0000
Carter Quality Plumbing sent Jason Lettman within an hour of the time I called requesting a quote. We could not have asked for anyone better, he is by far the best plumber around. Friendly, professional, and so so helpful!
Becky Backues Love
2018-06-27T12:14:46+0000
Great job Alex! Always professional & helpful!
Chris Roseberry
2018-06-12T13:57:33+0000
I called yesterday morning in regards to my water to shutting off out of the Blue well I called and they was able to have someone put here and fixed in a reasonable time I had called them last year as well in regards to another incident and both times they have been very professional and the owner is a fellow Marine I recommend this company to anyone
Steve Stewart
2018-06-06T18:00:00+0000
What an excellent company, from the lady that answered the phone to especially the plumber, Stuart, who did the job. They texted us and called when plumber was on the way. Showed us pricing before dong the job, very professional, courteous and cleaned up everything when he was done. Highly recommend for any of your plumbing needs.
Ric Allison
2018-06-03T02:54:48+0000
If you need a plumber you need to check these guys out. They are honest and friendly. I don't want a bunch of bs, I want the truth. AJ knows his stuff and didn't take up my whole day. Really appreciate great service and will definitely recommend to anyone. Thank you Carter Quality for hiring great people!
Nicole Baker
2018-05-31T19:36:06+0000
I was able to get an appointment super quick and Randy was so friendly and personable! Job was finished quickly and he made sure to explain all of my options and what the process would be. I will definitely be using them again if I need their services.
Walter McCaslin
2018-05-31T00:23:56+0000
They were very informative I liked them.
Cindy Kostreba
2018-05-30T02:14:23+0000
We recently moved to Fort Mill. We have called on Carter 3 times already. Mostly to correctly repair work done by another plumbing company that performed our pre-purchase plumbing repair list. We are so happy to have found such an excellent plumbing company so quickly (Carter is on our neighborhood’s recommended service companies list). The staff is friendly, professional and very clean and courteous... They leave my home in the same condition as when they arrived. Their prices are reasonable and the work is always correctly completed. I would, and do, recommend them! Great company.
Kristin Davis Hernandez
2018-05-25T16:11:12+0000
Derrick and his team (Willie and Vance, as well as Miranda) were great to work with and made a stressful experience pleasant. He walked me through each step and explained everything that was happening. THANK YOU, Derrick and Carter Quality Plumbing, LLC!
Amy Hull Ackary
2018-05-24T21:06:25+0000
Carter Quality is top notch! Very helpful, prompt, and reliable. We needed our entire home re-plumbed while our crawl space was being repaired. They worked very closely with the other contractor to take the stress and worry off of us while it was being done. I will recommend them to anyone, whether the job is big or small. Great organization!
Brandon Stiffler
2018-05-20T17:51:33+0000
Came out late on a Saturday to diagnose a leak. Performed a speedy and quality service off hours to get me back up and running.
Keith Armstrong
2018-05-17T17:06:42+0000
I thought I had a leak. Wes came out and thourly checked it out He was very personable, professional, and courteous. In the future, I will be using Carters Plumbing for all of my plumbing needs. Great Service. He kept me informed at every step. You WILL NOT be disappointed.
Tracy Patti Gilland
2018-05-16T21:56:30+0000
If they say they will arrive at 4:22pm, they arrive at 4:22pm. It was an unfortunate situation but dealing with Joshua made it tolerable.
Pam H. Ritchie
2018-05-16T20:20:47+0000
We LOVE Carter Quality Plumbing! We switched to them several years ago. They put all new pipes in our home.... and installed a salt water purification system. Today, they came to the rescue again!! We needed "Big Blue" replaced....A part of the filtration system. It was leaking. Even changed our filter for us!!! AJ and Willie were so professional....explained everything... And so friendly too. Thanks guys!!! And thanks to Carter Quality Plumbing for getting to us so promptly!!
Ginger Plyler
2018-05-14T23:13:20+0000
Derrick is always so courteous and friendly & he is a genuine asset to your company . He is always prompt and knowledgeable about our plumbing issues. Thank you Derrick & his co worker for your work !
Carolyn Petroski
2018-05-14T17:12:57+0000
We surely appreciated the fast and efficient service we received from Carter's Quality Plumbing today. Our drain line was accidentally cut and clogged during tree stump grinding. Carter's service rep worked with us in brainstorming several solutions and had our new line installed very quickly.
Karon Kpie Smith
2018-05-14T15:40:08+0000
Stuart and Larry did an amazing job at my home , thank y'all some much for helping us !
Dava McCall
2018-05-05T18:35:55+0000
Derrick was wonderful, responsive to what we needed, timely, and explained everything in clear terms. Now we have a plan in place!
Kim Bowling Hixson
2018-05-03T01:54:01+0000
Great company. They've installed a water heater and fixed a leak for us. AJ and Vance did a great job at finding and fixing our leak. They are super nice, super responsive, super helpful, and super knowledgeable.
Dee Wischuck Wehner
2018-04-28T16:30:10+0000
Andy Reynolds
2018-04-26T16:28:52+0000
Derrick Came out to do some repairs and system check out for a house I had listed that is closing tomorrow. He was very professional. Appreciated his fast response to our needs! He got us all fixed and ready to close tomorrow, not only making me happy but both the buyers and sellers of the home. Great job Derrick!
Harold Southerland
2018-04-23T17:51:21+0000
Randy did a very good job for us. Thank You Randy.
Tim McInvaille
2018-04-07T13:27:48+0000
Eric was prompt. Got a text with his picture so I would know who was coming. Found my problem and quickly fixed it.
Michelle Harper
2018-03-29T19:30:08+0000
Timely, professional, and reasonable prices 😀 😀 😀
Joan Levesque
2018-03-29T17:46:57+0000
Kevin – I was really pleased with our technician Kevin. He was professional and very polite. I could not have asked for anyone better. We had no concerns when he left because we know he did the job right. 100% customer satisfaction!! Thank you Carter Quality Plumbing for such wonderful, polite, educated and professional technicians! Will be calling in the future!
Ryan Eggert
2018-03-29T03:39:51+0000
Stuart and his associate did a great job. They came on time, the same day I called, after working around my schedule. He also got a hard job done after working into the night (Not to mention at a reasonable price. )10/10 Stuart well done �
Stephen Walker
2018-03-23T01:39:51+0000
AJ was prompt and completed the job despite my calling at 6 pm. He was very professional, knowledgeable and thorough. Definitely recommend Carter!
John Allison Horton
2018-03-20T22:55:11+0000
Stuart did a great job installing our new toilet. He was quick but efficient and very professional. We highly recommend Carter Quality Plumbing.
Pam Finch Jacobs
2018-03-20T09:07:49+0000
Brandi Kirkley Myers
2018-03-14T20:30:51+0000
Carter came highly recommended from our neighbors who have had some remodeling and repair work done recently. Derrick and Larry literally just left our house after installing a new tankless hot water heater, moving gas and water lines, and installing plumbing for a washer/dryer and sink in the storage room that is going to be our new laundry room. I couldn't be happier with the work that they did and their patience in helping me understand everything that needed to be done and what steps they were going to take to achieve the end result. These two are really top-notch and I appreciate all of the work that they did. Will definitely recommend Carter in the future!
Sam Catoe
2018-03-13T19:41:39+0000
Carter Quality Plumbing is exactly that, QUALITY. I've used their services for about 8 years now and have experienced nothing but top quality service from them with up front pricing. Highly recommended.
Jamie Hanna
2018-03-08T03:18:36+0000
Had mine and my dads septic tanks pumped out and inspected today. Stuart Lyons did a really good job explaining everything. He actually explained the reason they need to be pumped out to me previously and that’s the reason why I had them done. I would recommend Stuart Lyons with Carter Quality to anyone who needs help with plumbing issues.
Gene Lunsford
2018-03-07T23:34:16+0000
Carolyn Blackwell Steele
2018-03-05T13:33:59+0000
Thank you for your service and prompt attention to my plumbing issues.
Rashelle Basore
2018-02-28T22:59:46+0000
Love them. I actually don't even mind the set prices because the work is so well done. Thanks guys I'll see you tomorrow lol
Tony Davis
2018-02-27T11:58:02+0000
Carter Quality Plumbing put in a new water line from the water meter to our house. The old pipe was leaking. We were talking with another plumber who was going to rip up our driveway and the neighbors yard! Carter found a better way to install the line and no damage to our property and home or the neighbors!
Brian Mounts
2018-02-24T15:43:41+0000
The guys were professional, did a great job retrieving something stuck in the toilet. Would definitely recommend.
Charlene Golden
2018-02-17T16:24:20+0000
Call on Friday afternoon late and everything was fixed before noon on Saturday - WONDERFUL! The guys that came were awesome. I'm glad I found you!!!
Melanie Crews Laney
2018-02-16T10:29:21+0000
Fantastic job! Same day service for a pump and circuit board replacement, when other companies where estimating days to complete the job. Highly recommend for business or home needs. Thank you Jason, Will, and Alex!
Sue Love Boulware
2018-02-12T21:18:33+0000
Technicians came before promised, were able to fix the problem quickly and professionally. What more could I ask for??
Courtney Maggio
2018-02-11T04:15:14+0000
My technician, Wes Rollings, was awesome. He had to come out to my home at 10:30p and was friendly and very nice. Best of all, he fixed the problem in five minutes and was kind enough to waive the after hours fee! Very pleased with my experience with Carter Plumbing! I will use them again and this technician in particular.
Linda Harris
2018-02-08T22:43:52+0000
The water line that comes into the house burst in the middle of night and we couldn't get the water turned off. We called Carter Quality Plumbing and they sent Randy Jenkins out in the early hours of the morning. He was able to diagnose the problem and get the water off very quickly. He came back to make the necessary repairs and everything was done in a timely manner. Randy was excellent to work with and very professional. Will definitely use Carter Quality again the future!
Frank Overcash
2018-02-08T14:31:43+0000
Our family had just moved in to a new home when a leak appeared on the basement ceiling. We able to find the leak and stop it however we wanted the peace of mind it was fixed. Our realtor called CQP and arranged an appointment. CQP called and sent text the tech was on the way. Wes arrived, introduced himself, covered his shoes, listened to our problem and our remedy. He investigated and gave recommendations on what created the problem as well as agreed our fix appeared to have solved the problem. He did not attempt to create issues that would cause further investigation and money out of my pocket. He was honest and straight forward with his explanation. He offered solutions and is searching for fixtures that will accommodate the original rough in that is not standard. Outstanding customer service and would recommend highly. Excellent experience.
Ann Johnson
2018-02-06T01:36:52+0000
I AM VERY PLEASED WITH CARTER PLUMBING. I HAVE USED YOUR COMPANY MANY TIMES. YOUR TECHS ARE SO FRIENDLY ESPECIALLY CHRIS, WILL AND WES THEY ARE THE BEST
Wendy Blanchard
2018-02-03T10:31:52+0000
Got here quickly .We had water running out of well pump. Really appreciated coming out on a cold evening.
Amanda Ryan
2018-01-31T22:09:09+0000
I called because I thought I had a pretty simple clog in my pipes. Unfortunately, it turned out to be a much bigger problem that turned into a two day job. Randy walked me through everything, took time to explain how it needed to be fixed, and did everything he could to keep the price as reasonable as he could. As a first time homeowner, navigating the horror of the first big house issues, I couldn't have been in better hands. I would recommend them to anyone.
Will Hodge
2018-01-25T11:44:46+0000
I am very happy with Carter Quality plumbing. Each of their technicians is super and we've always had good results with them. Derrick is the best. Each time he has answered our call and fixed our problems. I cannot say enough good things about this business. Your pursuit of excellence in work shows all the time.
Michael Wilson
2018-01-24T19:20:38+0000
These guys were fantastic! Went above and beyond!
Teddy DJ-Paradise
2018-01-23T16:45:59+0000
The techs Joseph & Willie were absolutely professional and would definitely recommend any plumbing service. Grade A service!
Linda Wells Bowers
2018-01-19T01:08:23+0000
Came out fixed my clogged sink in no time! Fast, efficient, and professional! Very nice and caring! I’m referring them to everyone! Thank you for your quick response and yes! For fixing my sink clog.
Dorothy Fanberg Bakker
2018-01-19T00:18:33+0000
Your men were here in an unbelievably short time after my call was placed. They changed out my old rusted-out water heater and installed the new one and answered any questions I had. I was especially pleased with the price. I would definitely recommend Carter Plumbing!
Cherre Trammell
2018-01-10T22:19:18+0000
Randy was awesome! Very knowledgeable and by far the best customer service we have ever experienced! We could not be more impressed with him.
Suze Hartis
2018-01-09T15:19:48+0000
Randy and team were great!! They were prompt, professional and great at explaining what was going on. I was so pleased with the service! Now I know who to Call! 🙂
Lucy Blue
2018-01-06T01:22:58+0000
Randy from Carter Quality showed up on time on a frigid Friday night and fixed our problem in less than half an hour. He was courteous and obviously knew his stuff. We will definitely call Carter Quality again.
Joe Patelunas
2018-01-05T15:29:56+0000
Frozen pipes.... arggghhhhhh But as usual the Carter Team came through. Quick, efficient, thorough and all with a smile. Even with all of the emergencies they faced during this cold spell we never heard a complaint. We've never had a bad experience with any of the Carter folks. And recommend them highly to any who have plumbing needs.
Mary Prather Buckley
2018-01-04T18:12:23+0000
Joseph was our technician and fixed our problem. He was very courteous and efficient. So pleased we called Carter Quality Plumbing.
Tammy Lynn
2018-01-03T23:52:00+0000
I came home from work yesterday to find a water line busted and a big water bubble in my yard. I had called 2 different plumbing outfits and they both said they couldn't help me and one of the company's was very rude. By this time its almost 5 pm. I called Carter Quality and they sent Stuart to help me and he was here before 6 pm. Stuart evaluated the situation and then gave me my options. I told him my decision and explained to me what he would do and when and he did exactly what he said. There were no surprises. He also told me about a great program they have and he explained perfectly. He was very professional, polite, and did not pressure me to buy anything. He gave me his professional opinion and then let me decide. Another thing that I loved was Carter Quality texted me to let me know that Stuart was on his way and even sent picture of him. That made me and my mother feel very safe and like they care about their customers. Thank You Stuart for a job well done and Thank You Carter Quality for seeing our need and getting us taken care of and making us feel safe. Thank You.
Miriam Couts
2018-01-02T21:26:26+0000
The technician (Stuart) was on time and the services were great.
Gaye Chandler Frye
2017-12-29T23:24:42+0000
Starting with the initial call for service to completion of a well tank replacement, everything was 5 star. Everything was straight forward. Yes, I will recommend to a friend. Doug Frye, Chester
Jt Sims
2017-12-29T01:11:47+0000
Stuart and Sterling came out to our house both were very professional and friendly. Will definitely be recommending carter quality plumbing to other people
Jeremy Craddock
2017-12-26T22:16:15+0000
Their service was Great & the Tech was very knowledgeable on the system that I was working on. I would Call on this company again if i ever had a plumbing problem.
Angela Thompson
2017-12-24T03:01:26+0000
Carter Quality Plumbing was outstanding and on time. The Tec was Kevin he was very professional and knew what he was doing. Use CQP for ALL of you plumbing and septic needs. That's right CQP THE SMELL GOOD TEAM. Thanks guys
Christi Knight
2017-12-21T21:37:59+0000
Chris just came out to our house for a minor issue. He spent time just cleaning up the water that was in the laundry closet and making sure everything was working well. He was so polite, courteous, and went above and beyond for us! Thank you so much!! He was a blessing to me today!!
Richard Knight
2017-12-21T21:32:44+0000
Excellent service...and supper fast. I would highly recommend these guys.
Steve Wasko
2017-12-20T22:10:51+0000
Technician arrived on schedule and replaced a kitchen faucet in less than an hour. This was only a few days before Christmas and I was able to schedule an appointment within an hour of calling. Timely, courteous and efficient service, I am very pleased.
Vickie Quillen Dasti
2017-12-15T21:30:32+0000
Derrek came to fix both of our bathtubs. He did a great job and explained everything, including the price, along the way. This was our first time using Carter Quality and we will continue to use them.
Beth Fields
2017-12-12T20:08:53+0000
Jason with Carter Quality Plumbing is accommodating and helpful. Jason found our plumbing problem quickly and initiated fixing our problem. He was professional and we greatly appreciate his services and generosity. We will certainly be using Jason and Carter Quality’s service from here on!
Gina Davis Beckham
2017-12-09T21:47:24+0000
Great customer service. Took care of the problem in a short time. Also happy to find someone that came out on the weekend.
Janet Wishnoff Anderson
2017-12-07T18:24:10+0000
Professional, pleasant and a pleasure to work with Jason! I will be calling them for all my plumbing needs!
Shannon Brandy Hill
2017-12-07T13:17:36+0000
We’ve had Carters at our house 3 different times and each visit has been such a pleasant experience! No one really wants to spend money on “plumbing” but it’s certainly easier when you find a company that provides great service and allows you to trust their work and experience!
Marianne Londino
2017-11-24T18:32:30+0000
Monica M Gates
2017-11-24T18:04:30+0000
Carter Quality Plumbing did an amazing job at replumbing my house! Larry and Wes were the two that came out to our house! They were both hardworking, knowledgeable, and very helpful! They answered all of the questions that we had, showed up on time every day, and were both very professional the entire time here! They stayed late at times to ensure we always had a bathroom to use and always gave us a walk through to keep us updated on the work they performed each day! My wife and I made the right choice with Carter's Quality Plumbing! Ask for Larry and Wes when you call! I promise, you will love their work! Also, to Carter Quality Management, thank you for sending these two guys out to my house! You have two great employees! If I were y'all, I'd give them a nice raise before the holidays! Thank you again Carter Quality Plumbing and Thank you Larry and Wes!
Bryan Dwight
2017-11-20T21:57:23+0000
Jason Lettman with CQP was promt, courteous, and knowledgeable. Would highly recommend them!
Shirley Hood
2017-10-30T23:22:00+0000
Randy came out Saturday to give me an estimate he was VERY concerned about getting my house dirty I ask him question about a lot of things to do with my plumbing he answered them with good knowledge an when he came out today he did his fast but good an answered some more of my questions I would recommend Carter quality plumbing because of how nice Randy was and truthful he was Shirley
Lillian Sorrells
2017-10-09T12:54:49+0000
Very friendly and very fast service. I will definitely use their services again.
Cynthia G Hayes
2017-10-06T20:18:06+0000
I was kinda iffy my husband always does our work. He gay have lost himself a job. They did great work and he was super nice. We had Wes working for us and another young guy. I remember Wes because he was here two days in a row. Thanks guys.
Justin Brown
2017-10-06T16:19:04+0000
Randy was friendly, explained what he was doing, and installed a very nice new sink for us very quickly. Very satisfied.
Sally Edwards
2017-10-06T03:14:33+0000
Kevin came out to diagnose the leak on my water main. Because it was an expensive problem (the water main had to be rerouted around a slab foundation), I got estimates from two other companies. Carter was by far the best way to go. Called Kevin on Mon, he came out on Wed and fixed the problem in one day. This was my first time using Carter's. Well pleased.
Amanda Gillespy
2017-10-02T21:05:02+0000
Susan Clinton Boyd
2017-09-22T01:18:58+0000
Alex Bennett
2017-09-18T15:22:06+0000
Kayla Bello
2017-08-30T16:11:35+0000
Stuart was the best!! Stuart was very professional and had a lot of knowledge of the situation. I will be recommending carter's quality and plumbing to every one I know and also recommending Stuart.
Tammy Pearson
2017-06-26T12:48:27+0000
This was the 1st time I have used them. Joseph came and he told us what was happening to cause our problem. He told us of things to to do and not to do to fox our problem. He didn't try to push us in to anything. They will be my got go guy from now on.
Harriet Price Leazer
2017-06-22T00:32:00+0000
Have had nothing but excellent service anytime we have needed Carter Quailty, very professional, very personable, great service as always! Thank you.
Julie E. Diaz
2017-06-12T15:13:20+0000
Joseph at Carter Quality Plumbing was great! They are a very honest and dependable company.
Alan Smith
2017-06-07T23:06:32+0000
Awesome job... Thomas was great.. Everything working now.. Can't say enough good things..
Suzy S Rollings
2017-06-06T16:47:30+0000
Nicole Lewis
2017-05-25T14:39:18+0000
Maranda Stacks
2017-05-25T14:21:13+0000
Jackson Threatt
2017-05-25T14:20:23+0000
Niki Mcbroom
2017-05-25T12:46:05+0000
William Hinson
2017-05-23T15:11:50+0000
Steve Gantt
2017-05-23T14:29:19+0000
It's very refreshing to know that when you need good help you can count on someone. For me, that's these guys at Carter. I've had to call them several times for various reasons and they have always been quick to respond, made excellent repairs, given great advice, and gone out of their way to be courteous. They will always be my first and only call.
Chelsea Gantt
2017-05-23T13:59:44+0000
I would recommend Carter Quality to ANYONE! My Grandfather (Pops) has had several plumbing issues within the past 6 months after moving into his new home and Randall Hinson is the only plumber he asks for! Randall has done exceptional work every single time, he is thorough, he walked my Pops through every single step and always made sure he was comfortable with the price before he moved forward. You DO NOT have to second guess if you're going to be taken care of the first time with this company! Their price is right, their service is EXCELLENT and the work done is simply the BEST!!!! If my Pops trusts them, that says alot! So thank you Carter Quality for gaining his trust and mine. Forever customers here!!!!
Emily Gantt Beck
2017-05-23T13:59:20+0000
I cannot say enough good about the work done and the customer service of the company!! We had Randall Hinson come and fix our shower the other day and did such an incredible job I will only be using and referring him from now on for all of my future plumbing needs thank you!!!
Sheri Brasington
2017-05-23T12:39:49+0000
I would recommend to anyone. I had a leaky pipe under my sink Michael Hinson and Randall Hinson came and had it fixed and even replaced the wood that was in bad shape from this happening before. I will have to use Carter Quality again when I relocate my laundry room. Thank you again Randall and Michael for a job well done.
Jessica Mulkey
2017-05-19T02:06:34+0000
Mercedez Rentz
2017-05-18T22:04:08+0000
Marishannon Baker
2017-05-17T14:09:23+0000
I wouldn't hesitate to recommend Carter Quality Plumbing to anyone with a plumbing issue. They always do what they promise and I know I can trust their technicians. They will continue to be my first call.
Ashley Nicole Smith
2017-05-17T13:59:00+0000
I've been doing business with Carter Quality Plumbing for a little over a year now. I cannot say enough good things about this company. The owners (Chris and Christina) have always been more than accommodating. I've met more than several of their certified plumbers and they all embody the "Quality" portion of the company. Carter Quality Plumbing is and will always be my first call with any plumbing concern I may have. They're friendly, more than reasonably priced, and very knowledgeable.
William Roger Hunter
2017-05-04T23:51:25+0000
Had very good service. I would recommend them to several other people
Sara Gaddy
2017-05-01T13:07:23+0000
Kevin with Carter Plumbing is our go to guy! Over the years he has replaced our entire PEX plumbing system, installed tankless water heater, repaired sewer lines from tree root damage and other misc items. Just this week we had an outdoor faucet handle that was frozen in the open position which he quickly took care of and saved us a considerable amount of money. Kevin knows his profession, is always providing options for repairs/savings and is honest with his opinions. He goes above and beyond what most service people do today. We'll continue to use and refer Kevin and Carter Quality Plumbing.
Gaye Carter
2017-04-24T16:07:31+0000
Wes was our technician today and he went to the effort of personally going to the supply company warehouse to get our kitchen faucet part. We have to leave town in two days and really needed the sink to be usable! Yesterday, Wes came out to fix our "leak" but thought he would need to order the part. He even went to Home Depot on Sunday to see if he could find the hose we needed!! Today by 9 AM he was here with our part! We will never call anyone other than Carter Plumbing for our needs.
Christy Deese
2016-04-26T19:56:22+0000
I just have so much wonderful things to say about this gentleman and his services. This man was so generous. Professional and had my hot water heater fixed in no time. This man touched my heart to the fullest. I wish there was more people out here like this gentleman. Thank u so much Randall. You are such a blessing.
Charlene Lowery-Shock
2016-04-15T19:31:29+0000
I had a stopped up sink that I called CQ Plumbing to fix for me. Not only did they come out in a few hours and fix the problem, Michael Hinson, one of their plumbers, spent his time explaining to me what happened, how he fixed the problem and how to prevent the same thing from happening in the future. They are all very professional and knowledgeable and I highly recommend CQ Plumbing.
Dawn Stowell
2016-04-07T00:15:34+0000
My 21 year old hot water tank broke down this morning. I called Carter Quality plumbing. Randall Hinson and his partner (I need his name) came to my house within an hour and put my mind at ease that the problem would be taken care of ASAP. I have a new water heater installed and the experience was easily handled by them. I strongly recommend this company to everyone with a plumbing issue. You won't be sorry. I will always call them with any future plumbing issues I have.
Patricia Railey Styles
2016-02-19T22:47:01+0000
Great work, very friendly and professional. Completed the work in one day, I will continue to use Carter Quality Plumbing!! Thank You so much!!
Heather Lenox
2015-12-10T17:46:05+0000
I hired Carter Quality Plumbing to scope the pipes on a Charlotte, NC house I was purchasing. I can't say enough good things about my experience. It started out professional, affordable and thoroughly enjoyable technicians (it really makes a difference when you enjoy the folks who come out to work on your house). Then, when the seller's plumber proved incompetent, Carter sent their tech back out at no cost to follow up on the job. Every call or email I had with the admin staff was also enjoyable and professional. These will be our ONLY plumbers. I just wish we'd found them sooner!
Todd Michael
2015-09-10T13:14:31+0000
Brandi Bishop
2015-07-18T15:47:11+0000
Christopher Bishop
2015-07-17T13:25:03+0000
Pam Sweer
2015-07-16T17:35:00+0000
I am currently in day 3 of a major plumbing job. I cannot say enough about the quality of the work, the care that is being taken not only with the job, but the cleanliness of the workspace during the job and the courtesy Robert McCarter and Jason Horne are simply the best.
Christi Carter
2015-06-24T15:43:04+0000
Richard Enniss
2015-06-18T09:52:54+0000
Carter Quality Plumbing stands behind their work and they will also make you feel like the customer comes first, which is rare these days. Great customer service and very friendly employees that know how to get the job done in a timely manner. I would highly recommend them for all your plumbing needs now and in the future. 5 STARS !!!!!!.
Jeni Wise
2014-01-21T02:23:43+0000
CQ Plumbing
2013-12-23T16:29:49+0000
Kimberly Hinson
2013-10-15T00:14:12+0000
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