Residential & Commercial Plumbing Services

Carter Quality Plumbing offers a wide range of plumbing services for residential and commercial customers in the Carolinas. We also provide 24/7 emergency services. Plus, we offer same as cash financing for our valued customers.

In addition to complete plumbing repair services, Carter Quality Plumbing offers expert drain cleaning, house re-piping, leak detection, backflow testing, well service, well repair, well replacement, tankless water heaters, bathroom remodeling, sewer cameras, garbage disposals, and dishwashers. Water filtration and purification services are also available. Call 1-888-782-5489 for your FREE in-home water test today!

About Us

Since 2001, we’ve served the Carolinas, including Rock Hill, Lancaster, Fort Mill, Tega Cay, Indian Land, Lake Wylie, York, Waxhaw, Weddington, Clover, and surrounding areas.

From complete plumbing repair (including drain cleaning for clogs and well service) to installation of tankless water heaters, this family owned and operated business can offer you all the services you need.

We are fully licensed, bonded, and insured for your protection and peace of mind. Our team of experts has gone through extensive background checks. We review motor vehicle reports and require pre-employment drug screening, as well as random drug testing, on all of our employees. We promise that you’ll only deal with qualified, professional personnel.

Contact Us

Voted #1 in Customer Service!

Charlotte: 704-366-3559
Lancaster: 803-285-3678
Rock Hill: 803-328-8277
Business Hours: 24 Hours/7 Days a Week

Checks, cash, Visa, MasterCard, and American Express accepted. Financing available (same as cash).

Areas of Service

We serve many areas of South Carolina and North Carolina, including Lancaster, Rock Hill, Fort Mill, Tega Cay, Indian Land, Waxhaw, Chester, Kershaw, Indian Trail, York, Van Wyck, Waxhaw, Weddington, Lake Wylie, Clover, and the surrounding areas.

Check out our coupons page for promotions and offers on plumbing equipment and services!

Please click this link and take a moment to honor our fallen soldiers. Help us to support the families and loved ones of our service men and women who have given their life for our country and your freedom.

Read Our Reviews

Bill M
18:07 09 May 17
I rarely give perfect scores but they deserve it. I recommend them in the strongest way
21:38 14 Apr 17
Absolutely grade "A" service! I will highly recommend to anyone needing any repairs to give them a call. Will definitely use again if a problem arise!!
AL Raynor
16:46 02 May 17
GREAT SERVICE, ON TIME and Randall was excellent doing our repairs ! Will definitely call Carter Plumbing again for any other repairs
Barry Gordon
18:49 25 Apr 17
We had our toilets replaced and we're pleased by the professionalism of Randy and JoeJoe. They left our home clean and would recommend them highly.
Sonia Hauser
17:14 27 Oct 16
We had a first rate experience from the very beginning with Cater Quality Plumbing. Rebecca made a great first impression, and could not have been more helpful and nice. Wes was our plumber and he showed up promptly as promised. Wes along with Rebecca went the extra mile to track down the sink drainer & disposal trim to match our bronze sink/faucet. Wes made sure everything was properly completed and looked great. We will be using this plumbing company in the future. Impressed!
Taylor Brown
23:06 23 May 17
There is no better group of people than the people that work at Carter Quality! I was having problems with my water heater and Michael had it fixed in a timely manner and was very professional. He was extremely knowledgeable and explained everything that was wrong and what he did to fix the problem. He will definitely be my go to plumber from now own!!
Chris Hickson
16:53 24 May 17
Joseph has done a superb job throughout our whole house and always has a solution for what needs to be repaired. He has done most of the repair work on our older house that we just moved into.Marshall and Sterling were exceptional and impeccable at their job as well. The prompt and efficient service of the entire Carter Quality Plumbing team is extraordinary and I would recommend them to anyone I know. Great job guys and keep up the amazing work!
Randy Jenkins
12:24 31 May 17
The team at Carter Quality Plumbing is outstanding.We are all well trained, background check,and clean driving record.Our company is outstanding.We have cookouts, also we go deep sea fishing twice a year.Our company is always moving forward.If you don't work here your missing out.
Shelly Armstrong
20:43 02 Jun 17
Jason always does a great job. Very professional and polite. Of course, I've never had a bad experience with anyone representing this company.
Todd Muldrew
16:17 08 Jun 17
Fast and efficient. Communication was excellent. Always knew when they were coming and what they were doing. Installation of new hot water heater was quick and it looks and works great. Left that corner of the garage cleaner than when they got there. Will use again!
Maranda Stacks
16:10 24 Jul 17
Highly recommend this company and Jason! Very professional and was super quick to responding to our call. Him as well as his helper Marshall had the situation taken care of in a matter of minutes. Will definitely be using this company from now on as well as asking for Jason if we ever need anything else serviced!
Chris Revell
20:51 14 Sep 17
I called and scheduled new hot water heater installation. Derrick was highly professional & courteous. I was truly impressed by his quality of workmanship and service provided. I would recommend highly Carter Quality Plumbing services to anyone needing affordable quality work done. I can't thank both plumbers enough... Thank you Derrick & Trevor
niki mcbroom
15:13 22 Sep 17
Carter Quality Plumbing = a professional, loyal, and trustworthy group of gentlemen. We had work completed at our home a few weeks ago, and I must say that I have never seen such awesome customer service. From beginning to end Sterling and Larry were top of the line professionals. Very clean and knowledgeable throughout the entire process. So, will we recommend this company....YES! TO EVERYONE!!!
domeek allen
21:01 09 Nov 17
They did a wonderful job you're very professional and the guy who came out did a wonderful job or recommend them to anybody
Joshua Gates
21:59 20 Nov 17
Today was the first day of at least 3 days that Wes will be at my house working. He was friendly, helpful, and walked me through everything that was going on with the replumbing of my house. I feel confident in their work just after seeing one days work. Thank you Carter Quality Plumbing!
Christi Knight
21:41 21 Dec 17
Chris came out to help with a minor issue. He spent most of his time cleaning up a very wet laundry closet and making sure the issue was fixed. He was very courteous, polite, and went above and beyond what he needed to do! Thank you....he was a blessing in my life today!
21:01 02 Jan 18
Derrick did an excellent job on time good explanation completed work always courtes
Debora Adams-Dempster
00:58 12 Jan 18
Came in the dark and rain to fix a clogged line. Great personality and efficient job. Very pleased with our experience. Hope we don’t have to but will be sure we call him again if we do.
Debora Adams
14:17 15 Jan 18
Had to call Stuart back regarding flushing issues after he worked the night before in the rain and dark to clean out where sewage was overflowing in the front yard the night before. He showed when Carter Quality stated he would. This time he had an assistant with him and they ran camera's through to see where the clog was. He and his partner worked diligently to make sure the issue was resolved, even calling the County to have them work on a root interfering with the drainage pipes on their side of the drainpipe. He and his partner worked almost all day in the pouring rain and fixed an additional problem under the house we were not aware was happening. He's number one on our list to call for any additional plumbing problems. Bonus, my elderly mom feels confident in him too, and that's always a good sign.
Eddie Adams
18:55 29 Jan 18
They were honest. They told me everything that would be needed to get my system to a perfect 100 and the cost as well as what would need to be done in order for me to solve the issue at hand right now. The issue was a simple fix that saved me thousands and a lot of financial grief (first house and it’s the titanic). We’re learning with this one but we’re also learning who we can trust to do what we need at the time we need it. Fantastic company!
Joy Odom
22:51 02 Feb 18
We were able to get an appoinment the same day we called. Our well showed dirty water in the house and we were very pleased with Wes' knowledge of our situation.We now have a filtration system and plan to contact them again for some minor septic issues.
Jonathan Bills
23:06 26 Feb 18
Good work, seems like a fair price, did their best to provide prompt service and be there when they said they would. The business office manager communicated well.
Danitra Williams
00:23 04 Mar 18
Had a leak in our home and Wes was great. He was patient, knowledgeable and professional. He replaced the pipe in our home and all is well. Wes also recommended a company to help us with the water damage. Thank you Wes and Carter Quality Plumbing.
Scarlett Blake
00:40 06 Mar 18
We had a great experience with Marshall and his colleague. They were very knowledgable and efficient. I will use them again in the future and I would highly recommend them if you need a plumber! Thanks guys!
Pamela Taylor
00:15 08 Mar 18
This company is second to none! Each member from dispatcher, Miranda & Christie, to Alex & his delightful ex-Marine associate gave us excellent & compassionate service with a very complex plumbing issue. Their kindness & thoroughness was 5 Star ⭐️ Service, I will always call them 24/7! Thank you very much! Pamela Paulos Taylor in Great Falls, SC......
FlipOutHair FOH
16:17 07 Mar 18
To be completely honest no one really gets 5 stars but in this case they do. Jason and his team Marshall, Travis and Drew came into our place of business and did an excellent job with Upfitting all Plumbing for our new hair salon. They were very kind, patient, courteous and Extra clean!! (Have to throw this in, i personally never seen such a Handsome! team of plumbers that were all consistent with knowing and executing their job). They took customer service to a whole new level and we are extremely pleased with the work that was completed and we will definitely be referring them to anyone we know who needs any type of plumbing work. They are now on speed dial as our provider🙌 thanks guys! FOH Salon-❤
Christine Griffin
22:31 09 Mar 18
Very knowledgeable and friendly people right from my first phone call to the service guys doing a great job!! Overall quality of water heater and cost were good as this was my first time as a homeowner having to replace one but I received 3 quotes and happy I chose Carter Plumbing
Terri Robinson
18:06 14 Mar 18
Wes Rollings is a superstar! He arrived on time, quickly assessed the problem and discussed options with me in a straightforward way. The installation process was quick and easy. He and his sidekick were polite and respectful to me and my mother. It was a great service call and I would highly recommend this service.
Heather Sheets
17:15 12 Apr 18
Kevin did an amazing job!! He told me up front what cost I was looking at for a temporary fix and a permanent fix. I went with the temporary fix right now due to funds. Once he was into the area of concern, he stopped to ahsh me what was causing the issue and of the charges I would be looking at now that he could fully see the problem. I would gladly recommend Carter Quality to anyone!! You guys have a very professional team!! Thank you!!!!
Michael Zimmerman
18:50 24 Apr 18
Jason and his team simply are committed to Gettting. It. Done. They are extremely professional, and they will make sure that the work is done optimally and are here to honestly make you happy. I am a tough person sometimes to deal with, but I will use Jason and Carter Quality as long as my family is still local. Jason, thanks for your help as always!
Chris Bright
01:34 13 May 18
I would highly recommend Carter Quality. Wes was pleasant and highly knowledgeable. We are great full to Wes and Carter Quality for having water on a Saturday night at 9:30pm. God bless and Wes is a great representative for Carter Quality. THANK YOU WES!
vicky rogers
17:11 12 May 18
Both Alex and AJ were wonderful. Patience in allowing me to ask questions and willing to show me where water lines run and how to shut them off.....and on-right AJ? Had to call them back for my own ignorance of not knowing how to get the dishwasher water turned on. Thank you! We are Diamond Club members now!
brandie cessna
18:36 16 May 18
My hot water heater stop working. Called Carter Quality Plumbing and they were at my house the same day. Super nice service from start to finish. Was very knowledgeable and answered all my questions. I will definitely be using them again!!
Jesse Roberts
00:15 02 Jun 18
Best plumbing company in town. Marshall and Vance were awesome. They have my business for life.
Julia Weich
15:54 07 Jun 18
We are selling our house and the inspection report pointed out a few plumbing issues that needed to be addressed. We called Carter Quality Plumbing and they sent Stuart to our house the same day. He was very knowledgeable and professional and gave us estimates to repair each individual issue. He was able to promptly and efficiently fix the issues. We are more than satisfied with his work and will use this company for any of our future needs.
Michael R
13:57 07 Jun 18
They came within a reasonable amount of a Time. The representative who came out with excellent and knowledgeable. They provided quality service. My go to plumber in the future.
Kate Marcus
19:33 13 Jun 18
Great service! AJ was very knowledgeable, thorough, and helpful! We will definitely use This plumbing company again!
Keith Shannon
16:10 05 Jul 18
Carter Quality Plumbing has done two jobs for us, and both times they have done excellent work. They are prompt, professional, very knowledgeable and completely up front about their pricing. I recommend them without reservation.
Monique Gaither
02:04 23 Jul 18
I was extremely pleased with my experience with Carter Quality Plumbing. From the initial contact with Miranda who cheerily took my service call to the quality service delivered by my technician Stuart Lyons, my entire experience was awesome! I highly recommend this business to anyone seeking friendly and professional service.
George Adams
20:04 11 Aug 18
Kevin did a fantastic job of explaining the potential issues that could have been the culprit of our sump pump problems and provided us with tips and suggestions to keep it running well and right. Carter Quality has never done us wrong and they are trustworthy. We’ll never go through anyone else.
LaShawn Sassnett
22:54 20 Aug 18
I was pleased with the work done by this company!. It was pouring down raining but they were committed to getting the job done correctly. Excellent job! Customer friendly!!!
Sharad Mathur
15:15 25 Aug 18
Carter personnel came on time and quickly diagnosed the issue. However, fixing it took time as they had got a wrong size pipe. This means for the whole day we had to curtail water use. I also do not know why the pipe got detached from the new pump so soon! At the end of the day everything was completed and I hope no more issues!
Cheryl Moore
13:49 17 Oct 18
"As most of us in the business world know, things can and will go wrong. It's not about never having a problem, but it's how it's handled and corrected. I had a service last week where there was issue. I called and spoke to Christina, the office manager and explained the issue. She listened, took notes, and immediately assigned Derrick to take care of me. Derrick, Christina and the business as a whole understand customer service and customer satisfaction and that makes for loyal customers. I will call Derrick the next time I have a plumbing issue because of my experience."
James D
21:16 14 Sep 18
Excellent customer service. He helped me to understand my problem, and they got our home back in working order quickly. Also, this was the day for the arrival of the hurricane.
Matt Stroud
12:48 20 Nov 18
Carter Quality Plumbing was an amazing company to work with. I had an emergency occur in my home to where my main drain line was clogged due to roots in my system and they sent a technician AJ Adams out as soon as possible during the night to diagnose and fix the problem within minutes. AJ was very professional and I would highly recommend this company to anyone in the area for doing such a great job.
Janet Clarke
03:18 21 Nov 18
My water heater went out Sunday night. I called Carter quality plumbing first thing Monday morning and Randy was here by 830. He was very knowledgeable. He showed me some safety issues with my old gas water heater. By 1130 they had installed my new water heater, replaced my piping and gotten everything up to code. I was very thankful for the prompt service and the friendly and knowledgeable staff. I would definitely use them in the future... if the need arises. Hopefully not! But I would absolutely recommend them!
Karen Miracle
19:10 27 Nov 18
Kevin and Willie we're courteous, knowledgeable, and thorough during service call today.
Jeff Bailey
10:36 08 Dec 18
Drew was great! He got right to work repairing my issue and went the extra step of cleaning up my mess. Very professional!!
Annette Pabon
21:13 14 Dec 18
Great and fast job. He was honest and told me exactly how he fixed it. Thank you for being honest!
Chris Burgess
18:21 17 Dec 18
These folks really know what they are doing. I had them come out to inspect my system. Thought it had been before but when Carter came out they were way more thorough than the previous company. It turns out the previous company only looked at half of my system. If I had Carter before I would not be having the issues I am having now. Glad they are involved now.
Marian Weimer
17:14 21 Dec 18
The guys who came out were very nice, got there just when promised, and did a great job. I was very happy with the way they cleaned up behind them.
Terri Ash
21:34 31 Dec 18
Got here fast. Derrick was very friendly and had my leak fixed really quick. Definitely recommend.
Jeff P
14:21 03 Jan 19
We had a great experience with Carter Quality Plumbing! From the scheduling to the timely service, everything was excellent! We will definitely call Carter first.
Susan Cody
19:42 08 Jan 19
Carter did an excellent job! They were prompt, courteous and professional. They completed the job in a timely manner and went the extra mile to make sure that everything was in working order before they left. I would highly recommend them for any plumbing or septic tank issues.
Bronson Gaskin
20:46 08 Jan 19
Being a plumber by trade I called Carter quality plumbing to have my own septic tank pumped. Douglas and Cameron were very friendly. My tank had never been pumped and my house is 30 years old. I would highly recommend Carter quality plumbing to anyone who needs there tank pumped or for any other plumbing needs. Thanks Bronson Gaskin
Robbie Wisham
14:07 11 Jan 19
Carter Quality has taken care of all my plumbing needs for many years. They also did a complete remodel of my bathroom and I love it. They are dependable, and professional, and friendly. I have never been disappointed in their service and you won’t either.
Madeline Compton
15:53 12 Jan 19
They were great! From the time I called to the time they finished the repair I was aware of what to expect and what they were doing. Super friendly and respectful. Definitely reccomend
Jeff Rinehart
14:21 10 Jan 19
After a long day. My job was the last. These two guys were friendly, professional and knowledgeable about their job. They went to work and fixed the problem. Thanks guys.
Paul Loli
22:07 19 Jan 19
Drew was the one who serviced me. Extremely dissatisfied in the first two outings when Carter Quality and Pluming first came to my house. I came to find out the water heater was not tied down when installed and that one of the initial lines that attaches the water heater was not replaced. The second outing, Carter Quality Plumbing came to check the water pressure because it was making my whole house shake. They blamed it on the city supposedly messing with my gas pressure. Drew came this third outing and explained these errors. He went above and beyond in his service and it is a shame that I couldn’t select him as a technician. He also fixed a gas leak from one of Carter Quality Plumbing’s parts they used from the installation. Luckily, nothing terrible occurred from this. Very satisfied in his performance. With the past two? Extremely not.
Jodie Cunningham
20:25 21 Jan 19
Randy was awesome. He explained everything to where I could understand it. He worked very fast and efficient and the results were great. I would recommend them to anyone they are knowledgeable and fairly priced
19:27 22 Jan 19
Derrick gave our house a full inspection. We decided to replaceinsides of each toilet. Now they run like a dream. Ralph Rivera and Ray Anthony were our technicians. They explained and showed us all the new installations. Very pleased and will call againwith any plumbing needs.
Cheryl Steele
20:02 25 Jan 19
I want to thank Randy for his courteous and professional service. He has helped us with plumbing issues twice and both times he arrived promptly on the time scheduled and completed the work quickly and accurately. He is a great representative for your company.
rob mathews
16:32 22 Feb 19
Douglas was great. Very professional. He let me know the potential cost up front. Performed the work very quickly. I would recommend this company to anyone in need of septic service. The price was fair and if you call the office they actually answer the phone. When I called Miranda was pleasant and very helpful.
Don Porter
14:46 25 Feb 19
Derrick came out in the rain, looked at area of new meter water line. Give me an estimate standing in the rain. The next day his men came and started installing the line which was completed in two days (in the rain)This was a commercial job, so my tenant is happy;;;; thanks!
Gloria Yauney
00:48 02 Mar 19
Ralph and Will were very polite and competent. They came right away and fixed the problem under my sink very quickly. Very professional... I’d recommend them without hesitation.
Kati Jones
13:35 06 Mar 19
Randy was super friendly and very helpful. I will highly recommend them to all of my clients. They are very trustworthy and they came out the same day that I called. Thanks so much!
Robbie Reed
12:38 06 Mar 19
I would like to thank Douglas and everyone that help and worked so hard pumping out my septic tank. They work late just to make sure it was done rite . definitely be giving them a call on all my plumbing needs . truly a blessing guys thank you.
Mitch Wilson
23:54 06 Mar 19
We have used Carter Plumbing for several years and always have been happy. This was our first experience with Randy. Super helpful and knowledgeable! Really felt comfortable with his work as it was a little bit of a tricky plumbing issue we were having. And really friendly which always helps!
Dale Brown
02:57 11 Mar 19
Very professional. Technicians that came out were very knowledgeable and courteous. They have set prices for specific services, so I felt I could trust the billing. I needed service on a Sunday and they came out at the time the dispatcher said they would and they were very quick. I would use them again next time I need plumbing service. I recommend them to anyone needing plumbing service of any kind.
Vicky Salo
14:51 04 Apr 19
We had a sump pump connected and a toilet installed. Marshall was able to answer all my questions and taught me a few things about maintenance I wouldn't have known if he hadn't taken the time to explain. He also went above the call of duty to adjust a faucet handle that had worked itself loose. Thanks! Marshal. And thanks to Carter QUALITY Plumbing for thorough training of their technicians! That's where quality really begins 🙂
Carolyn Petroski
20:14 18 Apr 19
Stuart was on time, very professional, and courteous. He was careful to cover his shoes so as not to track dirt onto my floors. He was quick in his assessment of the leak I had with my dishwasher, and referred me to an appliance professional, as the needed repair was out of the scope of his services. He further explained the scope of his services should I need a new dishwasher installed. I highly recommend Stuart and Carter's Quality Plumbing.
Dana Greenleaf
16:11 18 Apr 19
Carter technician, Matt Baker, arrived on time and immediately set to work on the job before him. The task was accomplished efficiently and with a minimum of fuss. Mr. Baker and his assistant cleaned up after themselves and insured we were totally satisfied with their performance. We would definitely call on Carter Quality Plumbing for any future plumbing needs.
M Pittman
19:34 23 Apr 19
Wes is a great guy! Very knowledgeable and helpful! He came by today and did a Great job! Very quick and efficient, great work!4/23/2019Had Wes come out and install a new dishwasher for me. As always very professional and courteous. Did the job in a good amount of time and made sure everything was to my liking and satisfaction. Great guy and great plumber service! I Highly recommend them!
Alyssa Pater
12:26 08 May 19
Very impressed with Carter Quality Plumbing and highly recommend anyone needing plumbing services to use them. I had Jason Lettman come out to look at a potential issue with my shower and he was amazing to work with and very professional, polite and kind. I will definitely hire Carter Quality Plumbing if I ever have any other problems.
Gini Swancy
23:18 10 May 19
I had another plumber scheduled to come out in a new faucet and he never showed up. I ran across a business card for Carter Quality and decided to give them a call. I got ahold of Chris, the owner, who had me call the office to schedule an appointment. They sent Wes out today (same day I called)! He was fantastic. He was respectful of our home, which was cleaned this morning. He went above and beyond to come up with a solution for a bathroom vanity that was causing issues. When he went to install the faucet I’d bought, it was a tub faucet and wouldn’t work. He called a local supplier, found the faucet I wanted, went and got it, and completed the job quickly after. I have to say that I wouldn’t hesitate for a second to recommend this company, and Wes, to any of my clients or friends!!
James Miner
22:49 30 May 19
Office person (Miranda) was extremely friendly. Service person (Matt) was prompt, knowledgeable, and professional. He performed a quality evaluation and patiently explained the work needed and pricing. We went over the repair upon completion and I was confident of the workmanship. I have had bad experiences with other companies in the past. I’m extremely satisfied and relieved that Carter Quality Plumbing is a phone call away when a problem arises. Thanks!!!
Bob Clyburn
15:53 01 Jul 19
Matt was excellent - timely, courteous and professional.Straightforward answers to my questions.Will use Carter again.
Rick Beacham
19:44 12 Jul 19
Douglas and Ray were very helpful with locating below ground septic tank lid, cleaning tank and installing new riser caps. Douglas provided excellent advice for future maintenance of tank. Very professional and set expectations of price and turnaround time. I will recommend CQP to friends and neighbors.
J Taylor
18:55 17 Jul 19
Jason was awesome as always. I had repair work done to my water softening system and I needed some adjustments. I also needed to be educated on how the new piece works. Jason listened, which to me is most important, then he explains. I'm always satisfied with his work ethic and customer service.
00:51 16 Jul 19
Very happy with Carter Plumbing. Second time I've used. Show up when they say they will, reasonably priced, explain things clearly, nice people .. I don't like having plumbing problems (of course), but it's nice to have a company I feel I can rely when something comes up. I had a different person each time, and both were very nice and helpful. (PS: two completely different plumbing issues)
Next Reviews Write a review
powered by Facebook
Sandra Barton
Carter Quality, where you can get all your plumbing needs met from the best
Garry Simmons
Great experience, Wes was right on time very courteous & explained everything that we asked very clearly & helped us feel secure with systems in place
Ellen Erby Atkinson
Jason came out to inspect and give free estimate for the job. He's very professional, courteous, seems like a genuinely good guy. It's a pretty big job so we are comparing prices but I feel good about these guys.
Keith Bernhardt
Carter Quality Plumbing did a great job on my basement plumbing. High quality work and very professional.
Kay Riley
This is my second time using Carter and I'm very pleased. I highly recommend them. They are knowledgeable and professional and he diagnosed and fixed my problem quickly. It's good to know that there is a reliable plumber close by that you can trust. Excellent company!
Mary Vesich
Professional, punctual and affordable. We have had several plumbing issues since purchasing our home 4 years ago. Carter is the absolute best plumbing company in this area!!
Susan Stepp
Very good service
Loretta Davis
I recommend their service and everybody and they are a good group of people and I will trust him with everything
Charlene Belton-Massey
Thank you Randy for a great and quick response on my plumbing repair! You always do a awesome job! For Business and residential work Thank Again, Charlene Massey Pure Beauty Hair Salon
Jeff Yeszin
Randy did a great job replacing my water heater. Punctual, professional, and knowledgeable. He told me everything he was going to do and why. Very informative. I'd also like to tip my hat to little Alex. He assisted Randy and was a very polite and helpful young man.I highly recommend them.
Greg Daly
Very professional, service was completed ahead of schedule. Very friendly associates. A favorable experience and I wouldn't hesitate to use them again when and if needed.
Sheila Denise
These guys are awesome! I highly recommend Carter plumbing for any and all of your plumbing needs. I have used them for many different plumbing needs and they are always fast and efficient as well as professional and courteous. Thank you all again for coming to the rescue! Randy is a gem!
Sharon Prestwood Cansler
Sterling was absolutely fabulous! Knowledgeable, patient and friendly. I highly recommend Carter Quality Plumbing.
Jo Wishnoff
They did a great job. Will recommend to others
Debra Johnson Love
Carter Quality Plumbing was terrific. I call before 10am and Randy was here by 4pm. He made the requested repair and made us aware of another problem that needed attention. He completed both with great efficiency. He was kind and patient when my 4 year old granddaughter asked questions. I would recommend them to others. I will definitely call them for any other plumbing needs I may have. Thank you so much!
Katie Kennington
Carter Quality Plumbing sent Jason Lettman within an hour of the time I called requesting a quote. We could not have asked for anyone better, he is by far the best plumber around. Friendly, professional, and so so helpful!
Becky Backues Love
Great job Alex! Always professional & helpful!
Chris Roseberry
I called yesterday morning in regards to my water to shutting off out of the Blue well I called and they was able to have someone put here and fixed in a reasonable time I had called them last year as well in regards to another incident and both times they have been very professional and the owner is a fellow Marine I recommend this company to anyone
Steve Stewart
What an excellent company, from the lady that answered the phone to especially the plumber, Stuart, who did the job. They texted us and called when plumber was on the way. Showed us pricing before dong the job, very professional, courteous and cleaned up everything when he was done. Highly recommend for any of your plumbing needs.
Ric Allison
If you need a plumber you need to check these guys out. They are honest and friendly. I don't want a bunch of bs, I want the truth. AJ knows his stuff and didn't take up my whole day. Really appreciate great service and will definitely recommend to anyone. Thank you Carter Quality for hiring great people!
Nicole Baker
I was able to get an appointment super quick and Randy was so friendly and personable! Job was finished quickly and he made sure to explain all of my options and what the process would be. I will definitely be using them again if I need their services.
Walter McCaslin
They were very informative I liked them.
Cindy Kostreba
We recently moved to Fort Mill. We have called on Carter 3 times already. Mostly to correctly repair work done by another plumbing company that performed our pre-purchase plumbing repair list. We are so happy to have found such an excellent plumbing company so quickly (Carter is on our neighborhood’s recommended service companies list). The staff is friendly, professional and very clean and courteous... They leave my home in the same condition as when they arrived. Their prices are reasonable and the work is always correctly completed. I would, and do, recommend them! Great company.
Kristin Davis Hernandez
Derrick and his team (Willie and Vance, as well as Miranda) were great to work with and made a stressful experience pleasant. He walked me through each step and explained everything that was happening. THANK YOU, Derrick and Carter Quality Plumbing, LLC!
Amy Hull Ackary
Carter Quality is top notch! Very helpful, prompt, and reliable. We needed our entire home re-plumbed while our crawl space was being repaired. They worked very closely with the other contractor to take the stress and worry off of us while it was being done. I will recommend them to anyone, whether the job is big or small. Great organization!
Brandon Stiffler
Came out late on a Saturday to diagnose a leak. Performed a speedy and quality service off hours to get me back up and running.
Keith Armstrong
I thought I had a leak. Wes came out and thourly checked it out He was very personable, professional, and courteous. In the future, I will be using Carters Plumbing for all of my plumbing needs. Great Service. He kept me informed at every step. You WILL NOT be disappointed.
Tracy Patti Gilland
If they say they will arrive at 4:22pm, they arrive at 4:22pm. It was an unfortunate situation but dealing with Joshua made it tolerable.
Pam H. Ritchie
We LOVE Carter Quality Plumbing! We switched to them several years ago. They put all new pipes in our home.... and installed a salt water purification system. Today, they came to the rescue again!! We needed "Big Blue" replaced....A part of the filtration system. It was leaking. Even changed our filter for us!!! AJ and Willie were so professional....explained everything... And so friendly too. Thanks guys!!! And thanks to Carter Quality Plumbing for getting to us so promptly!!
Ginger Plyler
Derrick is always so courteous and friendly & he is a genuine asset to your company . He is always prompt and knowledgeable about our plumbing issues. Thank you Derrick & his co worker for your work !
Carolyn Petroski
We surely appreciated the fast and efficient service we received from Carter's Quality Plumbing today. Our drain line was accidentally cut and clogged during tree stump grinding. Carter's service rep worked with us in brainstorming several solutions and had our new line installed very quickly.
Kim Bowling Hixson
Great company. They've installed a water heater and fixed a leak for us. AJ and Vance did a great job at finding and fixing our leak. They are super nice, super responsive, super helpful, and super knowledgeable.
Dee Wischuck Wehner
Andy Reynolds
Derrick Came out to do some repairs and system check out for a house I had listed that is closing tomorrow. He was very professional. Appreciated his fast response to our needs! He got us all fixed and ready to close tomorrow, not only making me happy but both the buyers and sellers of the home. Great job Derrick!
Harold Southerland
Randy did a very good job for us. Thank You Randy.
Tim McInvaille
Eric was prompt. Got a text with his picture so I would know who was coming. Found my problem and quickly fixed it.
Michelle Harper
Timely, professional, and reasonable prices 😀 😀 😀
Joan Levesque
Kevin – I was really pleased with our technician Kevin. He was professional and very polite. I could not have asked for anyone better. We had no concerns when he left because we know he did the job right. 100% customer satisfaction!! Thank you Carter Quality Plumbing for such wonderful, polite, educated and professional technicians! Will be calling in the future!
Ryan Eggert
Stuart and his associate did a great job. They came on time, the same day I called, after working around my schedule. He also got a hard job done after working into the night (Not to mention at a reasonable price. )10/10 Stuart well done �
Stephen Walker
AJ was prompt and completed the job despite my calling at 6 pm. He was very professional, knowledgeable and thorough. Definitely recommend Carter!
John Allison Horton
Stuart did a great job installing our new toilet. He was quick but efficient and very professional. We highly recommend Carter Quality Plumbing.
Pam Finch Jacobs
Brandi Kirkley Myers
Carter came highly recommended from our neighbors who have had some remodeling and repair work done recently. Derrick and Larry literally just left our house after installing a new tankless hot water heater, moving gas and water lines, and installing plumbing for a washer/dryer and sink in the storage room that is going to be our new laundry room. I couldn't be happier with the work that they did and their patience in helping me understand everything that needed to be done and what steps they were going to take to achieve the end result. These two are really top-notch and I appreciate all of the work that they did. Will definitely recommend Carter in the future!
Sam Catoe
Carter Quality Plumbing is exactly that, QUALITY. I've used their services for about 8 years now and have experienced nothing but top quality service from them with up front pricing. Highly recommended.
Jamie Hanna
Had mine and my dads septic tanks pumped out and inspected today. Stuart Lyons did a really good job explaining everything. He actually explained the reason they need to be pumped out to me previously and that’s the reason why I had them done. I would recommend Stuart Lyons with Carter Quality to anyone who needs help with plumbing issues.
Gene Lunsford
Carolyn Blackwell Steele
Thank you for your service and prompt attention to my plumbing issues.
Tony Davis
Carter Quality Plumbing put in a new water line from the water meter to our house. The old pipe was leaking. We were talking with another plumber who was going to rip up our driveway and the neighbors yard! Carter found a better way to install the line and no damage to our property and home or the neighbors!
Brian Mounts
The guys were professional, did a great job retrieving something stuck in the toilet. Would definitely recommend.
Charlene Golden
Call on Friday afternoon late and everything was fixed before noon on Saturday - WONDERFUL! The guys that came were awesome. I'm glad I found you!!!
Melanie Crews Laney
Fantastic job! Same day service for a pump and circuit board replacement, when other companies where estimating days to complete the job. Highly recommend for business or home needs. Thank you Jason, Will, and Alex!
Sue Love Boulware
Technicians came before promised, were able to fix the problem quickly and professionally. What more could I ask for??
Courtney Maggio
My technician, Wes Rollings, was awesome. He had to come out to my home at 10:30p and was friendly and very nice. Best of all, he fixed the problem in five minutes and was kind enough to waive the after hours fee! Very pleased with my experience with Carter Plumbing! I will use them again and this technician in particular.
Linda Harris
The water line that comes into the house burst in the middle of night and we couldn't get the water turned off. We called Carter Quality Plumbing and they sent Randy Jenkins out in the early hours of the morning. He was able to diagnose the problem and get the water off very quickly. He came back to make the necessary repairs and everything was done in a timely manner. Randy was excellent to work with and very professional. Will definitely use Carter Quality again the future!
Frank Overcash
Our family had just moved in to a new home when a leak appeared on the basement ceiling. We able to find the leak and stop it however we wanted the peace of mind it was fixed. Our realtor called CQP and arranged an appointment. CQP called and sent text the tech was on the way. Wes arrived, introduced himself, covered his shoes, listened to our problem and our remedy. He investigated and gave recommendations on what created the problem as well as agreed our fix appeared to have solved the problem. He did not attempt to create issues that would cause further investigation and money out of my pocket. He was honest and straight forward with his explanation. He offered solutions and is searching for fixtures that will accommodate the original rough in that is not standard. Outstanding customer service and would recommend highly. Excellent experience.
Ann Johnson
Wendy Blanchard
Got here quickly .We had water running out of well pump. Really appreciated coming out on a cold evening.
Amanda Ryan
I called because I thought I had a pretty simple clog in my pipes. Unfortunately, it turned out to be a much bigger problem that turned into a two day job. Randy walked me through everything, took time to explain how it needed to be fixed, and did everything he could to keep the price as reasonable as he could. As a first time homeowner, navigating the horror of the first big house issues, I couldn't have been in better hands. I would recommend them to anyone.
Will Hodge
I am very happy with Carter Quality plumbing. Each of their technicians is super and we've always had good results with them. Derrick is the best. Each time he has answered our call and fixed our problems. I cannot say enough good things about this business. Your pursuit of excellence in work shows all the time.
Michael Wilson
These guys were fantastic! Went above and beyond!
Teddy DJ-Paradise
The techs Joseph & Willie were absolutely professional and would definitely recommend any plumbing service. Grade A service!
Linda Wells Bowers
Came out fixed my clogged sink in no time! Fast, efficient, and professional! Very nice and caring! I’m referring them to everyone! Thank you for your quick response and yes! For fixing my sink clog.
Dorothy Fanberg Bakker
Your men were here in an unbelievably short time after my call was placed. They changed out my old rusted-out water heater and installed the new one and answered any questions I had. I was especially pleased with the price. I would definitely recommend Carter Plumbing!
Cherre Trammell
Randy was awesome! Very knowledgeable and by far the best customer service we have ever experienced! We could not be more impressed with him.
Suze Hartis
Randy and team were great!! They were prompt, professional and great at explaining what was going on. I was so pleased with the service! Now I know who to Call! 🙂
Lucy Blue
Randy from Carter Quality showed up on time on a frigid Friday night and fixed our problem in less than half an hour. He was courteous and obviously knew his stuff. We will definitely call Carter Quality again.
Joe Patelunas
Frozen pipes.... arggghhhhhh But as usual the Carter Team came through. Quick, efficient, thorough and all with a smile. Even with all of the emergencies they faced during this cold spell we never heard a complaint. We've never had a bad experience with any of the Carter folks. And recommend them highly to any who have plumbing needs.
Mary Prather Buckley
Joseph was our technician and fixed our problem. He was very courteous and efficient. So pleased we called Carter Quality Plumbing.
Tammy Lynn
I came home from work yesterday to find a water line busted and a big water bubble in my yard. I had called 2 different plumbing outfits and they both said they couldn't help me and one of the company's was very rude. By this time its almost 5 pm. I called Carter Quality and they sent Stuart to help me and he was here before 6 pm. Stuart evaluated the situation and then gave me my options. I told him my decision and explained to me what he would do and when and he did exactly what he said. There were no surprises. He also told me about a great program they have and he explained perfectly. He was very professional, polite, and did not pressure me to buy anything. He gave me his professional opinion and then let me decide. Another thing that I loved was Carter Quality texted me to let me know that Stuart was on his way and even sent picture of him. That made me and my mother feel very safe and like they care about their customers. Thank You Stuart for a job well done and Thank You Carter Quality for seeing our need and getting us taken care of and making us feel safe. Thank You.
Miriam Couts
The technician (Stuart) was on time and the services were great.
Gaye Chandler Frye
Starting with the initial call for service to completion of a well tank replacement, everything was 5 star. Everything was straight forward. Yes, I will recommend to a friend. Doug Frye, Chester
Jt Sims
Stuart and Sterling came out to our house both were very professional and friendly. Will definitely be recommending carter quality plumbing to other people
Jeremy Craddock
Their service was Great & the Tech was very knowledgeable on the system that I was working on. I would Call on this company again if i ever had a plumbing problem.
Angela Thompson
Carter Quality Plumbing was outstanding and on time. The Tec was Kevin he was very professional and knew what he was doing. Use CQP for ALL of you plumbing and septic needs. That's right CQP THE SMELL GOOD TEAM. Thanks guys
Christi Knight
Chris just came out to our house for a minor issue. He spent time just cleaning up the water that was in the laundry closet and making sure everything was working well. He was so polite, courteous, and went above and beyond for us! Thank you so much!! He was a blessing to me today!!
Richard Knight
Excellent service...and supper fast. I would highly recommend these guys.
Steve Wasko
Technician arrived on schedule and replaced a kitchen faucet in less than an hour. This was only a few days before Christmas and I was able to schedule an appointment within an hour of calling. Timely, courteous and efficient service, I am very pleased.
Vickie Quillen Dasti
Derrek came to fix both of our bathtubs. He did a great job and explained everything, including the price, along the way. This was our first time using Carter Quality and we will continue to use them.
Gina Davis Beckham
Great customer service. Took care of the problem in a short time. Also happy to find someone that came out on the weekend.
Janet Wishnoff Anderson
Professional, pleasant and a pleasure to work with Jason! I will be calling them for all my plumbing needs!
Shannon Brandy Hill
We’ve had Carters at our house 3 different times and each visit has been such a pleasant experience! No one really wants to spend money on “plumbing” but it’s certainly easier when you find a company that provides great service and allows you to trust their work and experience!
Marianne Londino
Bryan Dwight
Jason Lettman with CQP was promt, courteous, and knowledgeable. Would highly recommend them!
Shirley Hood
Randy came out Saturday to give me an estimate he was VERY concerned about getting my house dirty I ask him question about a lot of things to do with my plumbing he answered them with good knowledge an when he came out today he did his fast but good an answered some more of my questions I would recommend Carter quality plumbing because of how nice Randy was and truthful he was Shirley
Lillian Sorrells
Very friendly and very fast service. I will definitely use their services again.
Cynthia G Hayes
I was kinda iffy my husband always does our work. He gay have lost himself a job. They did great work and he was super nice. We had Wes working for us and another young guy. I remember Wes because he was here two days in a row. Thanks guys.
Justin Brown
Randy was friendly, explained what he was doing, and installed a very nice new sink for us very quickly. Very satisfied.
Sally Edwards
Kevin came out to diagnose the leak on my water main. Because it was an expensive problem (the water main had to be rerouted around a slab foundation), I got estimates from two other companies. Carter was by far the best way to go. Called Kevin on Mon, he came out on Wed and fixed the problem in one day. This was my first time using Carter's. Well pleased.
Amanda Gillespy
Susan Clinton Boyd
Kayla Bello
Stuart was the best!! Stuart was very professional and had a lot of knowledge of the situation. I will be recommending carter's quality and plumbing to every one I know and also recommending Stuart.
Tammy Pearson
This was the 1st time I have used them. Joseph came and he told us what was happening to cause our problem. He told us of things to to do and not to do to fox our problem. He didn't try to push us in to anything. They will be my got go guy from now on.
Harriet Price Leazer
Have had nothing but excellent service anytime we have needed Carter Quailty, very professional, very personable, great service as always! Thank you.
Julie E. Diaz
Joseph at Carter Quality Plumbing was great! They are a very honest and dependable company.
Alan Smith
Awesome job... Thomas was great.. Everything working now.. Can't say enough good things..
Suzy S Rollings
Nicole Lewis
Maranda Stacks
William Hinson
Steve Gantt
It's very refreshing to know that when you need good help you can count on someone. For me, that's these guys at Carter. I've had to call them several times for various reasons and they have always been quick to respond, made excellent repairs, given great advice, and gone out of their way to be courteous. They will always be my first and only call.
Chelsea Hinson
I would recommend Carter Quality to ANYONE! My Grandfather (Pops) has had several plumbing issues within the past 6 months after moving into his new home and Randall Hinson is the only plumber he asks for! Randall has done exceptional work every single time, he is thorough, he walked my Pops through every single step and always made sure he was comfortable with the price before he moved forward. You DO NOT have to second guess if you're going to be taken care of the first time with this company! Their price is right, their service is EXCELLENT and the work done is simply the BEST!!!! If my Pops trusts them, that says alot! So thank you Carter Quality for gaining his trust and mine. Forever customers here!!!!
Emily Gantt Beck
I cannot say enough good about the work done and the customer service of the company!! We had Randall Hinson come and fix our shower the other day and did such an incredible job I will only be using and referring him from now on for all of my future plumbing needs thank you!!!
Sheri Brasington
I would recommend to anyone. I had a leaky pipe under my sink Michael Hinson and Randall Hinson came and had it fixed and even replaced the wood that was in bad shape from this happening before. I will have to use Carter Quality again when I relocate my laundry room. Thank you again Randall and Michael for a job well done.
Jessica Mulkey
Mercedez Rentz
Marishannon Baker
I wouldn't hesitate to recommend Carter Quality Plumbing to anyone with a plumbing issue. They always do what they promise and I know I can trust their technicians. They will continue to be my first call.
Ashley Nicole Smith
I've been doing business with Carter Quality Plumbing for a little over a year now. I cannot say enough good things about this company. The owners (Chris and Christina) have always been more than accommodating. I've met more than several of their certified plumbers and they all embody the "Quality" portion of the company. Carter Quality Plumbing is and will always be my first call with any plumbing concern I may have. They're friendly, more than reasonably priced, and very knowledgeable.
William Roger Hunter
Had very good service. I would recommend them to several other people
Sara Gaddy
Kevin with Carter Plumbing is our go to guy! Over the years he has replaced our entire PEX plumbing system, installed tankless water heater, repaired sewer lines from tree root damage and other misc items. Just this week we had an outdoor faucet handle that was frozen in the open position which he quickly took care of and saved us a considerable amount of money. Kevin knows his profession, is always providing options for repairs/savings and is honest with his opinions. He goes above and beyond what most service people do today. We'll continue to use and refer Kevin and Carter Quality Plumbing.
Deb Thompson
Prompt, professional and thorough, thank you Randy!! I would not hesitate for a moment to recommend Carter Plumbing!
Gaye Carter
Wes was our technician today and he went to the effort of personally going to the supply company warehouse to get our kitchen faucet part. We have to leave town in two days and really needed the sink to be usable! Yesterday, Wes came out to fix our "leak" but thought he would need to order the part. He even went to Home Depot on Sunday to see if he could find the hose we needed!! Today by 9 AM he was here with our part! We will never call anyone other than Carter Plumbing for our needs.
Christy Deese
I just have so much wonderful things to say about this gentleman and his services. This man was so generous. Professional and had my hot water heater fixed in no time. This man touched my heart to the fullest. I wish there was more people out here like this gentleman. Thank u so much Randall. You are such a blessing.
Charlene Lowery-Shock
I had a stopped up sink that I called CQ Plumbing to fix for me. Not only did they come out in a few hours and fix the problem, Michael Hinson, one of their plumbers, spent his time explaining to me what happened, how he fixed the problem and how to prevent the same thing from happening in the future. They are all very professional and knowledgeable and I highly recommend CQ Plumbing.
Dawn Stowell
My 21 year old hot water tank broke down this morning. I called Carter Quality plumbing. Randall Hinson and his partner (I need his name) came to my house within an hour and put my mind at ease that the problem would be taken care of ASAP. I have a new water heater installed and the experience was easily handled by them. I strongly recommend this company to everyone with a plumbing issue. You won't be sorry. I will always call them with any future plumbing issues I have.
Patricia Railey Styles
Great work, very friendly and professional. Completed the work in one day, I will continue to use Carter Quality Plumbing!! Thank You so much!!
Heather Lenox
I hired Carter Quality Plumbing to scope the pipes on a Charlotte, NC house I was purchasing. I can't say enough good things about my experience. It started out professional, affordable and thoroughly enjoyable technicians (it really makes a difference when you enjoy the folks who come out to work on your house). Then, when the seller's plumber proved incompetent, Carter sent their tech back out at no cost to follow up on the job. Every call or email I had with the admin staff was also enjoyable and professional. These will be our ONLY plumbers. I just wish we'd found them sooner!
Todd Michael
Brandi Bishop
Christopher Bishop
Pam Sweer
I am currently in day 3 of a major plumbing job. I cannot say enough about the quality of the work, the care that is being taken not only with the job, but the cleanliness of the workspace during the job and the courtesy Robert McCarter and Jason Horne are simply the best.
Christi Carter
Richard Enniss
Carter Quality Plumbing stands behind their work and they will also make you feel like the customer comes first, which is rare these days. Great customer service and very friendly employees that know how to get the job done in a timely manner. I would highly recommend them for all your plumbing needs now and in the future. 5 STARS !!!!!!.
Jeni Wise
CQ Plumbing
Kimberly Hinson
Next Reviews